No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included. Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. After 1 year, most repairs may not be covered—eligible for a replacement or explained. Malfunction covered after the manufacturer's warranty. Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes.